If you're a contractor or trade business, we have a dedicated contractors page with a step-by-step demo of how Big Sky HQ captures leads when you can't answer the phone. Mechanics and auto shops: see auto & trades.
The math most contractors don't run
Let's say you miss 3 leads per week. Your average job is worth $2,000. That's $6,000 per week in potential revenue, $312,000 per year, that you're not even competing for because nobody answered or called back fast enough. Even if you only would have converted half those leads that's $156,000 per year walking out the door.
Why leads go cold so fast
Customer behavior has changed. People searching for a contractor today have Google, and Google gives them 5 options instantly. They call the first one. If nobody answers they call the second. By the time you call back an hour later they've already booked your competitor. The window to respond is minutes, not hours.
The three ways Montana contractors lose leads
First, missed calls with no callback system. Second, slow follow-up (calling back the next day or after the weekend). Third, no nurture system for leads who aren't ready yet. All three are fixable with the right automation.
What fixing it actually looks like
Big Sky HQ builds a lead capture system that captures every inquiry from your website instantly, scores it by urgency, and alerts you immediately. For missed calls directly to your phone our add-on sends an automatic text response within seconds. For leads who aren't ready yet our nurture sequence keeps you top of mind for two weeks automatically.
The ROI calculation
A Big Sky HQ Complete Business System costs {{PRICING_MONTHLY_FORMATTED}}, $1,200 per year. If it helps you capture just two additional jobs per year at an average value of $2,000 each it has paid for itself. Most clients see significantly more impact than that within the first 90 days.